Return Policy
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Items cannot be returned if you have “changed your mind”
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at chris@mediaink.com.au and send your item to:
Media Ink 85 Old Warrandyte Rd Donvale 3111
Shipping
To return your product, you should mail your product to:
Media Ink 85 Old Warrandyte Rd Donvale 3111
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.